Field Service Engineer - Experienced

Job description

3502361
Additional Cities

Taipei
Career Level

Experienced
Relocation Assistance

No
Business

GE Healthcare
Business Segment

Healthcare China Services
Function

Services
Country/Territory

Taiwan, Province of China
Postal Code

10480
Role Summary/Purpose

Fully proficient service professional, managing a complex customer service in GEHC MI products. Creates an environment to achieve ultimate customer loyalty. Provides leadership in
setting and achieving assigned goals in the profitable installation, maintenance, and repair of GEHC MI products, and the growth of the service contract base.
Essential Responsibilities

• All on site life extensions, repairs and inspection-related service activities for installed fleets and supervision for construction and commissioning of new and existing equipment, able to be performed at customer sites.
• Drive business results and manages customer relationships within area of responsibility.
• Own execution of operational processes.
• Develop strong customer relationships and serve as the interface between customer and all GE Healthcare organizations creating “one GEHC” for the customer.
• Proactively identify customer needs and develop and implement customer specific solutions.
• Lead service delivery that continuously surpasses customer expectations.
• Leverage internal relationships to enhance business performance and customer experiences.
• Promote a safe working environment and ensure compliance with applicable EHS policies and procedures.
• Drive change initiatives as required to improve efficiencies and execute on business commitments.
Qualifications/Requirements

1. Bachelor’s degree in Engineering and a minimum 3 years of service/technical support experience.
2. Ability to develop and execute multiple priorities and approaches to meet objectives.
3. Good interpersonal skills.
4. Must have a valid driver’s license.
Desired Characteristics

1. An active learner pursuing continuous growth individually and professionally.
2. An early change adapter.
3. Passionate and energetic.
4. Previous working experience in MI equipment.
About Us

GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
Primary Country

Taiwan, Province of China
Primary State/Province

Taipei
Primary City

Taipei