Email Security Support Engineer

Job description

Email Security Support Engineer



We are looking for anEmail Security Support Engineer, who will become part of our Security Technology Operations team.In this role you will be involved inmanaging and coordinating activities related to email technologies, business drivers and most importantly security posture. In this role you will have the opportunity to stand up new technologies andwork with internal and external groups to ensure the related systems are secure and robust.

 

What are you going to do?

 

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You will likely spend most of your timesupporting the run state of our email security technologies.You will also the remainder of timebringing operational expertise into efforts which introduce new technologies and upgrade current ones.

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Provide technical oversight of Information Security technologies that fall under the team’s responsibilities, confirming they are operating within agreed service levels and at peak possible performance.

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Manage, drive and coordinate planned maintenance activities as well as the standardization and automation of processes and procedures for Information Security technologies.

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Represent the team in specific Project activities, including leading projects and managing the activity of others towards successful completion.}Articulate technology issues/concerns that may emerge at any level of the technical stack, and from any component across the ecosystem, to technology leaders

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The role will require to be in an OnCall rotation for escalation of production-related issues.

 

 

What do we need from you?

 

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We are interested in people whobring in operational experience in large environment having performed detailed troubleshooting of issues, by using their analytical skills and collaborating with other technical teams, stakeholders and internal and external customers. As a successful candidate you will have functional and/or technical experience in supporting endpoint security technologies including detailed knowledge of the following: DMARC, DKIM, SPF, SMTP, sMIME, TLS., and other relevant technology.

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Approximately 5-7 years of experience in managing Internet Mail systems and Security, including demonstratable knowledge of messaging platforms and interactions.

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The ability to train & coach staff in technical processes and practices.

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Several years’ experience working in a large global virtual environment.

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Strong English language skills – written and verbal.

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Bachelor's degree in computer related field or equivalent work experience.

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Information Technology Infrastructure Library (ITIL v2 or v3 Foundations training) (preferred)

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GSEC/CISSP or other security related generalist certification from ISC2 or GIAC.

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Experience in project management, service introduction, and service readiness.

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Excellent problem-solving, decision making and communication skills.

 

 

Shift: Monday to Friday from 1 to 10 PM.
Location: Microcentro

EY, an equal employment opportunity employer, values the diversity of our workforce and the knowledge of our people.