Security Support Officers

Job description

ENGIE is a leading energy and services company focused on three key activities: production and supply of energy, services and regeneration. Our 17,000 employees combine these capabilities for the benefit of individuals, businesses and communities throughout the UK & Ireland.

We enable customers to embrace a lower carbon, more efficient and increasingly digital world. Our customers benefit from our energy efficient and smart building solutions, the provision of effective and innovative services, the transformation of neighbourhoods through regeneration projects, and the supply of reliable, flexible and renewable energy.

ENGIE improves lives through better living and working environments. We help to balance performance with responsibility, enabling progress in a harmonious way.

Globally, the ENGIE Group employs 160,000 people worldwide and achieved revenues of €60.6 billion in 2018.

ENGIE are recruiting for 8 x Security Support Officers to be based at Northern Care Alliance Hospital, Manchester M8 5RB. These are Casual Zero Hours Contracts, working evenings and weekends. On offer is a competitive salary and benefits package.

As part of our employment vetting you must be able to provide a 5 years verifiable employment history or school history (in accordance with BS7858).

General Overview:

The successful candidates will provide a high quality and effective Security Service tailored to meet the needs of the individuals who use or work at Northern Care Alliance Hospital and delivered by well-trained and motivated staff. This role reporting into the Security supervisor.

Main Responsibilities/Duties Include:

· 
Provide a security service provision for all the key stakeholders of Northern Care Alliance Hospitals as per the FM service specification.

· 
Security and protection of all Trust staff, visitors and patients.

· 
Familiarise and adhere to the Assignment Instructions at all times

· 
Familiarise and adhere to the Local Operating Procedures at all times

· 
Carry out the appropriate locking and unlocking procedures on buildings.

· 
Regularly patrol the hospital site as a deterrent against theft or vandalism using the electronic checkpoints and report to the Trust in accordance.

· 
Check all buildings out of hours to ensure that they are fully secured

· 
Provide security patient/staff and visitor escorts upon request.

· 
Respond to any requests for assistance with violent and aggressive situations

· 
Respond to any Burglar alarm activation on the Northern Care Alliance Hospitals sites

· 
Instigate Police response and Alarm Engineer to off-site burglar alarms

· 
Respond to all Fire alarm activation

· 
Retrieval and disposal of used needles

· 
Undertake any other duties relating to security which may be requested by the Security Manager

· 
Management of Lost & Found Property, record and provide a safe custody of all Lost and Found Property.

· 
Manned guarding of AE on nights

· 
Attending all security related incidents aggression and non-aggression incidents

· 
Upon request of NCA staff to stay/watch/monitor patients, visitors
Control Room:

· 
Carry out surveillance and monitoring of Closed-Circuit Television (CCTV)

· 
Monitor the secondary fire alarm

· 
Control and issue of keys

· 
Reporting of site faults to the Trust maintenance

· 
Instigate call-out procedure in the event of a Major Incident

· 
Input all incidents accurately onto a Datex and Aims

· 
Input and report all reported crimes and deal with appropriately

· 
Liaise with Police investigations into any criminal offence committed within the Hospital grounds, and off-site clinics and premises

· 
Input all tasks and duties onto the Daily Report log sheets

· 
Issue of Identification badges in accordance with Trust policy

· 
Monitoring of other Alarms in the control room, Blood fridge, Medical gas, boiler house etc

· 
Issue Bleeps to medical staff – Also retain returned bleeps, replace batteries, damaged or lost bleeps
Car Parking:

· 
Liaise with any member of the staff or the public who is having difficulty negotiating the barriers, provide simple advice on the operation of the ticketing, where necessary, release the barriers allowing egress on staff parking

· 
Report any identified defects in the operation of the ticketing or barrier systems to the Trust Car Parking Service at the earliest opportunity or at the start of the next working day”

Qualifications or Required Experience: 

·  A full valid SIA licence
·  A full valid CCTV licence
·  Competent in the use of two-way radio system
·  Good verbal and written communication skills
·  Good knowledge of the Hospital environment
·  Computer literate
·  Competent in the use of CCTV systems
·  Competent in the use of the door access systems
·  Familiar with response procedure for Alarm monitoring systems
·  Respond to fire alarm activation, ensuring site access is clear
·  Competent in fire alarm panel re-setting procedure
·  Competent in reprogramming of alarms
The successful applicant will need to complete the Physical Intervention training and annual two-day up date training. This training is mandatory and failure to achieve the required standard would result in dismissal.

For more information about ENGIE, please visit:

http://www.engie.com/en/candidates-area/

For this role, you must have evidence of the right to work in the UK. There is no re-location package with this job role. ENGIE do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

The ENGIE Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers.

If you are a disabled applicant and meet the minimum outlined in the job description, you will be given the opportunity to demonstrate your abilities at interview.

Additional Information
·  Posting Date: Nov 14, 2019