Offers “CGI”

Expires soon CGI

Instructional Designer/Training Specialist

  • Internship
  • Washington, D.C. (Washington County)
  • Energy / Materials / Mechanics

Job description

Job Description

Instructional Designer/Training Specialist

Position Description
CGI is seeking an Instructional Designer/Change Management Subject Matter Expert to design, develop and deliver training to support several Revenue Modernization (Rev Mod) initiatives with the Bureau of Customs and Border Protection (CBP).

CBP is the frontline border security component of the Department of Homeland Security (DHS) and is charged with the priority mission of preventing terrorists and terrorist weapons from entering the United States while also facilitating the flow of legitimate trade and travel. CBP’s mission is vitally important to the protection of the American people and the national economy.

CGI supports CBP’s Rev Mod program, which manages the automation and centralization of the collection and administration of duties, taxes and fees. CBP collects approximately $45 billion annually, including $1.5 billion collected via individual, manual transactions. Transitioning these manual transactions to electronic means will result in more secure, accurate and efficient processing and will enable CBP Officers and other non-uniform personnel engaged in these transactions at the Ports of Entry to focus on enforcement and facilitation of legitimate trade and travel.

Your future duties and responsibilities
• Assess training needs and contribute to the development of change management and training strategies and plans.
• Manage and execute training plans.
• Develop training courseware and materials.
• Set up and manage training environment and data.
• Plan and coordinate training logistics (e.g. schedules, venues).
• Track training enrollments and completions.
• Deliver training in person and via webinars.
• Assess training effectiveness and plan remediation to address gaps.
• Assist with communications, monitor communication schedules, develop briefing decks, maintain style guides and develop communications to user groups.
• Will be doing 25% travel (post-COVID).

Required qualifications to be successful in this role
• Due to the nature of the government contract requirements and/or clearance requirements, US citizenship is required.
• Bachelor's degree and 3 years of experience.
• Proven experience as both an Instructional Designer and a Trainer.
• Strong interpersonal and communication skills.
• Ability to work both independently and as part of a team.
• Strong information technology skills.
• Proficiency in MS Office, particularly PowerPoint, Word and Excel.
• Proficiency in Captivate.

Desired Qualifications:
• Experience with Adobe Connect, Camtasia or Lectora is a plus.
• Finance background desired.

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Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

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Skills

Reference

766309

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