Expires soon Axa Investment Managers Paris

VIE THIRD PARTY RELATIONSHIP MANAGEMENT HF

  • V.I.E.
  • City of London (Greater London)
  • Hotels - Restaurants

Job description

Job Purpose
Overseeing the quality of Service provided by our Outsourced Operational providers. Coordinate the communication between our Outsourced Service providers and our internal business units.
Key Accountabilities
- As directed by the UK Head of Third Party Relationship Management, liaise with internal departments as a point of expertise/escalation in respect of our Outsourced Service Providers.
- Monitor and manage all elements of “Change” between AXA IM and our Outsourced Service Provider.
- Contribute to, and partake in, helping to implement any new Products/Projects related to our Outsourced Service Provider.
- Monitor the KPI’s and quality of service delivered by our Outsourced Service Provider, and work with the Service Providers to ensure our KPI’s and quality standards are maintained.
- Monitor, control, and payment of invoices and relevant Out Of Pocket expenses related to our Outsourced Service Providers.
- Undertake a number of varied administrative tasks in order to support the Outsourced Service Providers and internal functions.
- Undertake appropriate Due Diligence and Oversight on our Outsourced Service Providers, and make sure this is well documented and any issues that are identified are appropriately followed up to a conclusion.
- Undertake, the teams duties in respect of Rebates and CASS as identified by your Manager.
- As appropriate, review the SLA with the outsourced third parties and make sure that they are up to date, and relevant to meet our business and regulatory needs.
Role Requirements
Education/Qualifications
- University degree level education.
- At least 8 GCSE’s or equivalent.
- 3 “A” levels or equivalent.
Experience
- Experience with counterparties in an outsourced operational services model.
Knowledge and Skills
- A good understanding of varied areas within Operations of an Asset Management Company
- Ability to use standard IT tools
Competencies
- Ability to collaborate/communicate at all levels.
- Client, results and solutions oriented.
- Ability to monitor and asses KPI’s and other performance indicators in respect of our Outsourced Service Provider.
- Strong team player

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