Application Engineer

Job description

Worldline [Euronext: WLN] is the European leader in the payments and transactional services industry. Worldline delivers new generation services, enabling its customers to offer smooth and innovative solutions to the end consumer. Key actor for B2B2C industries in 20 countries, with over 40 years of experience, Worldline supports and contributes to the success of all businesses and administrative services in a perpetually evolving market.

Worldline offers a unique and flexible business model built around a global and growing portfolio, thus enabling end-to-end support. Worldline activities are organized around three axes: Merchant Services & Terminals, Mobility & e-Transactional Services, Financial Processing & Software Licensing. Worldline employs more than 8,600 people worldwide and generated 1.22 billion euros revenues in 2015. Worldline is an Atos company.

Mission

The global “Merchant Services – Operate the Service” team is providing high-quality technical assistance for the real-time payment authorization applications.

Our main objective is to guarantee availability, robustness and efficiency of the applications in production environment. A second important aspect is involvement in new product development where we help to define operational requirements; this ensures proper support can be provided when new services are delivered to customers.

Your main responsibilities are:

· Incident Management mainly ecommerce activities.
· Support different stake holders, Merchants, Partners and sales teams within or outside the organization.
· You act as an interface between different stake holders in cross regional business units and you are in direct contact with the merchants, acquirers and the banks.

Profile

You gained your first work experience, are technically skilled and want to develop yourself further in this context. You are a motivated team player who can independently find your way in an organization. You are a problem solver and can work under pressure. You know how web technologies and applications work. You have a notion of how the payment modules are integrated on the webshops and payment service providers. Knowledge of banking and acquiring is considered as a big advantage. You can read, interpret and simplify big raw-data sets into meaningful easy to understand information. You are flexible and willing to participate in rotating standby outside the business hours.

Below is an overview of required and/or preferred skillsets:

Personal Skills:

· Analytical mindset
· Good and to the point communicator
· Coordination & Follow Up
· Curious & studious
· Networking
· Motivated

Technical Skills:

· Required Knowledge:
· Incident management
· (Oracle) business suite and SQL
· Linux
· Ability to read codes, logs and identify errors and bugs.
· Considered as a plus:
· ITIL
· Payment technologies (ISO 8583, EMV, … )
· Bash Shell
· Web technologies
· RestFull web API
· Data manipulation and visualization techniques.
· Change management
· Advanced knowledge of Excel
· Languages :
· English
· Dutch and/or French

Why work at Worldline?
Our success comes from strong skills, new ideas, diverse points of view and the energy of all women and men from Worldline. Not only do they represent our Human Capital, they are also key players in our success. We make managing our talents a major asset in the success of our business.
But, at Worldline, we do more than just managing our talents. It is our top priority to involve them, inspire them, and develop them. In line with our guiding principle “Build your career and grow with us”, it is our mission to ensure that their potential can grow and flourish through the numerous development programs and career opportunities we offer.

Your Application
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.