VUI Designer, Alexa HHO

Job description

DESCRIPTION

We are a team working on making Alexa smarter every day in helping customers organize their daily lives. Our mission is to push the envelope in automatic speech recognition (ASR) and natural language understanding (NLU) in order to provide the best possible experience for our customers.

As a VUI Designer, you will lead, define, and drive the end-to-end voice design of multimodal conversational UIs for Alexa. You must be an innovator, since you will be expected to create solutions for exciting and ambitious ideas for which no interaction paradigm currently exists. You must be extremely proactive, because you will regularly find yourself in uncharted territory where the key to your success will be to get ahead of the curve. You must be a collaborator, and will be working side-by-side with engineers to bring your designs to life. You must be a pragmatic visionary who can translate business needs into a leading-edge customer-focused solution. And most importantly, you must excel at conceptualizing spoken and multimodal experiences in the abstract and driving that vision into solid deliverables.

We are looking for a designer who can:
· Produce user flows, wireframes, prototypes, and rigorous conversational user interface specifications
· Confidently defend design rationale used to create solutions in frequent executive-level design reviews
· Draw on depth of experience, but initiate voice UX research and testing efforts when necessary
· Conduct analyses of real usage data to inform voice UX optimization efforts
· Drive root cause analyses to respond to voice UX performance issues
· Speak authoritatively on concepts of spoken interaction design in daily iterations with product managers, engineers, and testers
· Start simple while not losing sight of the long-term vision
· Thrive in a nimble, start-up like environment
· Communicate clearly and think quickly

Desired profile

BASIC QUALIFICATIONS

· 3+ years of professional experience as a voice/VUI Designer or related
· Experience with voice or multimodal speech interfaces
· Bachelor's Degree or equivalent professional experience
· A working understanding of speech and language technologies
· Experience working cross-team and synthesizing feedback and input from product management, engineering, and marketing
· Professional portfolio of voice design work
· Experience presenting to and advising senior management