Offers “Amazon”

Expires soon Amazon

Human Resources Business Partner Virtual Operations

  • Internship
  • San José (Roberto Payán)

Job description



DESCRIPTION

Work Hard, Have Fun, and Make History with the Amazon HR team!

Human Resources Business Partners work closely with management to increase the organizational health of our virtual operations in Costa Rica. They provide leadership in the implementation and execution of human resources related policies and guidelines; organizational design; company culture and employee development. They successfully influence and partner with other groups around the company (legal, finance, recruiting, etc.) to advocate for business needs. They consult with employees and managers to address root causes of human resources issues and address employee relations issues with a systematic approach. Human Resources Business Partners participate in company-wide initiatives and programs while meeting the needs of their businesses. Key skills and abilities of a Human Resources Business Partners include coaching, consulting, facilitation, influencing, communication, process development, analysis and problem solving.

Responsibilities:

· Understands key business goals, and business priorities, able to apply to core areas of Human Resources responsibilities in order to prioritize work and set goals

· Provides input into organizational design discussions (i.e. information about talent for succession planning, attrition risks)

· Implements communication plan for organizational changes

· Conducts diagnostics to identify trends & environmental ER or workplace issues, communicates findings

· Implements components of strategy and action plans that addresses workplace environment, employee engagement or retention issues

· Conducts investigations of employee relations issues in consultation with management

· Supports rollout of compliance initiatives; understands and independently counsels the business regarding local employment law and legislation changes

· Partners with Recruiting to coach managers around recruiting process

· Interprets hiring data and provides recommendations to recruiting and business leaders for sourcing strategies

· Understands local market for staffing needs

· Participates in interview loops and debriefs

· Approves offers, transfers, and compensation exceptions within client org

· Engages with managers to ensure launch plans are created, participates in launch plans as needed

· Facilitates or assists multiple department or group level PCRs

· Drives identification and management of forward looking promotions for Managers

· Manages exceptions for compensation related to individuals

· Identifies participants for programs, and manages internal communications related to training and development

· Partners with leaders on talent development

· Partners with managers on individual employee performance improvement plans

· Analyzes data and shares with leaders

· Trains and/or consults with managers on employee lifecycle issues

· Identifies gaps in policy and services, makes recommendations for system process improvement and may draft and maintain policies for site

· Rolls out new policy changes/services and ensures business adoption and/or understanding of changes

· May recommend exceptions to policies with input from Sr. Leaders or HR Management

PREFERRED QUALIFICATIONS

· Influencing skills and interfacing with senior members of the business
· Ability to diagnose problems and identify and drive appropriate solutions
· Ability to function in a fast paced and innovative environment
· Master’s degree or MBA in a Human Resources discipline preferred

Desired profile



BASIC QUALIFICATIONS

· 5+ years' experience as an HR generalist, or CS HR Administrator.
· Proven experience on employee relations, leadership coaching, talent development, change management, compensation & benefits, and employee engagement.
· Bachelor’s degree
· Professional English proficiency
· Excellent communication skills
· Analytical skills
· Stable Internet connection with minimum 10/2MB

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