Offers “Amazon”

Expires soon Amazon

Personality Designer, Alexa Shopping

  • Internship
  • Seattle (King)

Job description



DESCRIPTION

Interested in writing creative, witty and informative dialogue for Alexa? Come work with the Alexa Shopping Design team! Our team combines creativity and compassion with technology, inventing and building new voice-forward Alexa interactions and experiences that engage and delight our customers in brand new ways. We are looking for a hybrid technical/creative writer to support new product ideation, prompt and conversation design in the Alexa Shopping space.

You must be an innovator: you will be expected to originate new
interaction paradigms for exciting and ambitious ideas for which no standards currently exist. You must be extremely proactive, because you will regularly find yourself in uncharted territory where the key to your success will be to get ahead of the curve. You must be a collaborator, as you will be working side-by-side with product managers, VUI designers and engineers to bring your ideas and experiences to life.

As a member of a growing creative team, you will also be responsible for conducting content research and identifying trends, inspiration and ideas that resonate with our customers. You will also be responsible for developing quality guidelines in partnership with our voice design, content, personality and legal teams.

We’re looking for someone who can:
· Craft successful conversational voice interactions and compelling spoken prompts
· Collaborate on a team that writes informational and inspirational content, helps customers discover products and new Alexa features, as well as guides the complex, developing relationship between the user and Alexa
· Understand the nuances of a personified AI, and how that affects the way interactions are crafted
· Empathize with the customer and craft an appropriate experience to mirror them
· Infuse interactions with the light humor and wit, when appropriate, that has become a hallmark of the Alexa persona
· Initiate and support the development of new product ideas through content research and development
· Continually seek to understand the capabilities and technical constraints of the systems with which you’ll be working
Deliverables in this role would include:
· Use cases and opportunities to engage customers
· Proposals of prospective experiences
· Short- and long-form conversational prompts and narrative design
· Research and documentation providing rationale and data behind decisions and industry trends

PREFERRED QUALIFICATIONS

· Ability to manage ambiguity, work autonomously, and multi-task in an agile environment
· Recent experience working with AI concepts, voice-driven design, or multi-modal speech interfaces
· Background in script writing, narrative game design or other creative writing
· Background in film, theater, music, improvisational comedy, or related
experience
· Experience working cross-team and synthesizing feedback and input from product management engineering, marketing, and user research

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Desired profile



BASIC QUALIFICATIONS

· Bachelor’s degree in Creative Writing, Journalism, Linguistics,
Communications, Emerging Media, Human-Computer Interactions, or related experience
· 3+ years of creative writing experience, including character development
· Work samples demonstrating past work in the form of creative writing samples, dialog writing, character or persona design, etc., which showcase your process
· Excellent written and verbal communication, presentation, and organizational skills

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