Offers “Amazon”

Expires soon Amazon

Partner Success Associate

  • USA
  • Marketing

Job description



DESCRIPTION

Ring is looking to hire a Partner Success Manager to join the Neighbors team. Neighbors is focused on public safety initiatives aimed at making neighborhoods safer. The Partner Success team is the center of support for our public safety relationships. Our team prides itself on providing amazing support, comprised of passionate, empathetic and creative thinkers who drive to delight our customers each day.

In working with public safety agencies, you'll be both an educator and a problem solver. Customer questions vary from simple to challenging. The ideal candidate will be resourceful and collaborative while seeking a timely solution to a range of real-life situations.

This is an incredible opportunity to join a mission-driven team. This is not a position to hide in the background. We're looking for self-starters that want to take ownership of public safety relationships, delight customers, and focus on new and creative ways to demonstrate our value. If interested, keep reading!

Some of the great things you'll do:
· Be the face of our team with public safety relationships.
· Address customer questions over email, phone, or in-person when appropriate
· Provide actionable feedback around Account Management process and overall strategy.
· Review and uncover new customer opportunities to further the relationship
· Travel may be required about 20% of the time, as needed by specific accounts.

Desired profile



BASIC QUALIFICATIONS

· Bachelor's Degree in Communications, Marketing, or a related field
· 5+ years in Account Management, Client Service, or Customer Success
· Experience managing multiple relationships simultaneously

Make every future a success.
  • Job directory
  • Business directory