Offers “Amazon”

Expires soon Amazon

Export Operation Assistant

  • Shanghai, CHINA
  • Marketing

Job description



DESCRIPTION

Key Responsibilities:

1. Make debit note, Payment notice and Letter of Guarantee
2. Confirm with finance team to monitor the collection of the freight
3. Issue B/L and communicate with LSP to help sellers finish the destination customs clearance
4. Monitor the cargo's releasing by the customs, update it to the sellers immediately when exceptions happen.
5. Feedback the import duty and tax to sellers, update the Debit note on time
6. Summary all relevant documents and submit to finance team for applying the invoice
7. Coordinate with sellers and LSP to keep the shipment arrive safe
8. Validate destination import custom clearance doc according to import & export custom process and trade compliance to reduce the impact of custom inspection and hold caused by incorrect custom clearance document on seller.
9. Identify key seller's special needs through daily contact to feedback to the business for service development and standardization.
10. Identify improvement opportunity in the process to feedback to the business to improve seller experience and process efficiency.
11. Conduct process pilot/test runs with Operations and Program Manager in developing new service delivery.

Desired profile



BASIC QUALIFICATIONS

· Ÿ Sound understanding of International transportation practice.
· Ÿ Sound understanding of China Import and Export Regulations.
· Ÿ Strong analytical and computer skills.
· Ÿ Strong written and oral communication skills in both English and Chinese.
· Ÿ Ability to meet deadlines, prioritize workloads, maintain a strong attention to detail, and work independently;
· Ÿ Demonstrates effective communication, composure, and professional attitude;
· Ÿ Must be able to multi-task and maintain composure
· Ÿ Strong communication skill, customer service background should be perfected

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