ES Tech, QA Analyst

Job description

DESCRIPTION

Are you an experienced QA Analyst looking to have a global influence at Amazon? The Employee Services Technology (ES Tech) is growing rapidly and is looking for talented engineers who can help us create the massive scale and powerful new solutions that our customers need to be successful. You will have the chance to drive the expansion of our Contact platform, which is based on Amazon Connect, across HR business lines across the company, to address the needs of one of the world's largest, most diverse employee population. We are looking for candidates who thrive in a fast-paced start-up like environment and want to invent the future.

As a QA Analyst on the Contact Channels Solutions team, you will be a key contributor delivering against the strategic expansion and self-service initiatives that support growth, operational efficiency, and technology modernization across various Human Resource functions. Your analytical, problem solving skills will support multiple development deliverables across the multiple AWS services, with integration to other systems or tools. You will work across projects with multiple teams, solving problems, establishing quality standards and processes, and focusing efforts on the dependencies that matter.

Responsibilities include:
· Manage, organize and execute comprehensive QA test plans and strategy
· Develop and efficiently execute manual and automated QA, regression, system integration, and performance test scripts based on user story acceptance criteria and/or functional specifications
· Work with business systems analysts to understand user stories and/or functional specifications, and turn them into test cases
· Establish standards and processes to ensure proper preparation and quality test execution
· Work with developers to understand the overall technical architecture and how each feature is implemented
· Find, isolate, document, regress, and track bugs through resolution
· Interpret and report testing results
· Be a vocal proponent for quality in every phase of the development process ensuring the highest quality product is delivered
-Work with UAT and production support teams for handoff and overall delivery of solutions
·Support deployments and cutover activities as needed
-Evaluate and enhance our development and testing toolsets.

If you're excited about AWS solutions and want to help lead from the innovative edge, then join us in making our contact solutions the best in the world. AWS Services including Lex, Lambda, Connect, S3, DynamoDB, Transcribe, Translate, Comprehend, SageMaker, and Kinesis are just some of the services we use to deliver solutions. But that's just the beginning. If you're excited by web apps, cloud computing, and mobile solutions, at a massive scale, we want to talk to you!

Desired profile

BASIC QUALIFICATIONS

· 5+ years of expertise in testing methodologies, experience with standard QA and development tools
· Bachelors degree
· Ability to operate within short and long release cycles
· Exceptional troubleshooting and problem solving abilities
· Superior communications skills, both written and verbal; the ability to explain and present details to both technical and business audiences
· Understanding of Agile and Waterfall project methodologies and experience working in both environments
· Must be comfortable in fast-paced, deadline-driven environment and able to manage multiple and/or changing priorities
· Experience with large scale multi country business solutions