Business Intelligence Engineer

Job description

DESCRIPTION

The Amazon Devices team is looking for a brilliant, creative, and passionate professional to assume a Business Intelligence role on our team. Responsibilities include: developing actionable customer insights and segmentation to increase customer engagement on Fire Tablets, and developing self-serve analytical tools for use by Product and Marketing stakeholders. In this role you will lead the way in defining and optimizing how we measure Tablet customer engagement worldwide.

Our ideal candidate has a combination of strong technical skills, superb analytical capabilities, outstanding business insight, and excellent verbal and written communication skills. As a member of our team, you will have the opportunity to work with one of the largest and most complex data warehouses in the world to gather insights using data from across Amazon. You will work closely with product and marketing teams to solve unique problems and find answers to questions that require tenacious problem solving and creativity.

Data-driven decision making is at the core of Amazon's culture, and your work will have a direct impact on decision making and strategy for the Amazon Devices Team.

Key Responsibilities
· Working with marketing, product management and engineering to identify and facilitate analysis of the most common customer behavioral questions.
· Enhance data infrastructure to build datasets that provide broad access to customer insights made available through self-service SQL and Tableau.
· Defining and developing tests to identify the best way to reach and retain customers.
· Reporting to senior leadership and the team at large, on customer, product and marketing insights and trends.
· Proactively developing new metrics and studies to quantify customer behavior.
· Work closely with finance team to conduct business and financial analysis, including forecasting and monitoring of key business activity.

Desired profile

BASIC QUALIFICATIONS

· BS degree in Statistics, Computer Science, Mathematics, Finance, Econometrics, or other quantitative field
· 3+ years of professional experience in web analytics, business analysis or comparable analytics position.
· Experience in querying relational databases (SQL) and pulling data from various sources
· 2+ years of experience working with best-in-class data visualization software.
· Experience with web analytics tools and analyzing online customer behavior