At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
Amazon is seeking an Area Manager for our Prime Now 3P network in Madrid. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers – our 3P Business expands this selection to local stores who offer their selection on our Prime Now platform.
As a key link between local operations and country business teams you will help to drive innovation, test new ideas and ensure that best practice is being followed. Four key areas that you'll always focus on are the safety, quality, customer experience, and productivity of your department. You will be expected to identify and share a best-in-class process, resulting in reduced costs. As a front-line leader, you will be a main point of contact for Amazon local ops and merchant store leadership, requiring excellent soft skills. Through these relationships, you will invent new strategies that will help improve our shopper, customer, and merchant experience. Due to the fast paced environment of Prime Now, it is expected that you will be able to operate in a highly ambiguous environment, communicating and interacting with your direct manager on a daily basis.
As a new business leader, you are expected to be a subject matter expert on all 3P processes, executing and tracking towards program KPI goals.