Simulator Support Manager (m/f)

Job description

Simulator Support Manager (m/f)

Airbus Defence and Space Manching

Airbus Defence and Space is a division of Airbus Group formed by combining the business activities of Cassidian, Astrium and Airbus Military. The new division is Europe's number one defence and space enterprise, the second largest space business worldwide and among the top ten global defence enterprises. It employs some 40,000 employees generating revenues of approximately €14 billion per year.

Airbus is a global leader in aeronautics, space and related services. In 2017, it generated revenues of € 67 billion and employed a workforce of around 130,000. Airbus offers the most comprehensive range of passenger airliners from 100 to more than 600 seats. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as Europe's number one space enterprise and the world's second largest space business. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Our people work with passion and determination to make the world a more connected, safer and smarter place. Taking pride in our work, we draw on each other's expertise and experience to achieve excellence. Our diversity and teamwork culture propel us to accomplish the extraordinary - on the ground, in the sky and in space.

Description of the job

A vacancy for a Simulator Support Manager (m/f) has arisen within Airbus Defence and Space in Manching. The successful applicant will join “Training Systems Project Management”.

Desired profile

Tasks & accountabilities

Your main tasks and responsibilities will include:

·  Providing technical and logistical support services to ensure the product and system availability of PC-21 flight simulators to several end customers Coordinating and monitoring contractually agreed services
·  Being the central focal point for Pilatus Aircraft Ltd. with regards to support services for flight simulators
·  Assessing the support needs regarding contract coverage and responsibility
·  Performing Airbus internal coordination of service provision
·  Tracking fault messages and troubleshooting
·  Carrying out the configuration acquisition of hardware/software modifications
·  Developing and keeping the spare part lists
·  Coordinating repair cases
·  Organising part procurement and shipping including export control
·  Ensuring the operation of test rigs
·  Implementing obsolescence analyses
·  Performing internal and external reporting
·  If required: Performing user training sessions

Required skills

We are looking for candidates with the following skills and experience:

·  University Degree in Engineering, with focus on Simulation or similar
·  Vast professional experience in the above mentioned field of expertise
·  Experience in project management and customer care
·  The ability to take the initiatives and motivated and a responsible manner is required
·  A friendly attitude and the ability to take pleasure in customer contact
·  Willingness to travel abroad (small extent)
·  English and German fluent