Offers “Adecco UK Limited”

Expires soon Adecco UK Limited

Internal Sales Support

  • Chelmsford (Essex)

Job description



·  Location
Chelmsford, Essex
·  Salary
£ 24000 - £ 27000 / Year
·  Category
Office and Secretarial - Sales Administrator
·  Job type
Permanent
·  Industry
Industrial and Manufacturing
·  External Reference
JN-092020-145759

� Taking incoming telephone calls

� Processing customer orders on proALPHA system

� Send order confirmations to customers for their orders to acknowledge firm delivery dates

� Raising quotations for customer enquiries

� Booking in trailers (stock receipts) when goods arrive from Germany

� Create customer delivery notes from trailers for dispatch of goods

� Location transfers on proALPHA for goods that have been put away in the racking from the trailers

� Run a list of forward orders to see what orders can be dispatched in the coming days and raise delivery notes

� Stock ordering - maintaining stock levels of standard stock in addition to stock specific to customer orders

� Purchase order confirmations - check dates confirmed by Germany for PO's placed and then confirm delivery dates to customers, where stock has been ordered for specific orders

� Run MRP (Material Requirements Planning) - to assist with stock ordering, this acts as a reminder of what bufferstock to replenish and any stock that needs ordering to cover customer order demands

� Chase Germany for any overdue orders and keeping customers updated, sending amended confirmations if necessary

� Follow up any stock orders unconfirmed within a few days of placement

� Management of stock movements between the warehouse and Chelmsford office, to make sure stock is in correct locations on the system

� Filing - Sales orders, Goods In sheets, Invoices,

� Maintaining customers master files on proALPHA, updating prices

� Maintaining supplier master files on proALPHA, updating prices

� Liaising with transport companies for delivery queries, transit damage claims and lost goods

� Manage all processes for certain key accounts - orders, stock levels, shipments, pricing

� Manage all processes for Drives accounts - orders, stock levels, shipments, pricing, returns

� General sales support for the external sales team

� Liaising with Accounts team, monitoring credit limits to ensure uninsured goods are not being dispatched and helping with invoice queries

� Liaising with the Service Department to help them identify when customers received parts that may have failed

� Process credit card payments for proforma and spares customers

� Raise credit notes when required

� Arrange collections of pallets from customers - incorrect goods sent / wrong quantities/ returns

� Checking lead times and prices with Germany

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

Please apply with your CV to: Melanie Thompson

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