Customer service-Immediate start
Slough (Slough)
Job description
· Location
Slough, Berkshire
· Salary
£ 9 - £ 11 / Hour
· Category
Sales & Retail - Customer Service Advisor
· Job type
Contractor
· Industry
Sales and Retail
· External Reference
JN-122019-109591
Our client seeks a Customer Service Agent to join their team on a temporary basis.
The role is starting immediately and you will need to be available until the 24th December !
· Assisting customers with any order issues (returns/faulty products) via email (via our platform ) or occasionally by phone
· Communicating promptly any information requested via enquiries
· Dealing with complaints and escalation process where necessary
· Handling all customers with professionalism, fairness and kindness at all times
· Liaising with Logistics Team regarding any issues with customers orders
· Assisting Finance Department with customer payments or security checks (calls or emails)
· Processing refunds and returns in a timely manner
Apply now!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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