Offers “Accor”

Expires soon Accor

Residential Concierge

  • Los Angeles (Los Angeles)

Job description



ResidentialConcierge

Turning moments into memories for our owners,residents & guests is just one way we are ambassadors for our brand, ourproperty and our community. As a member of our Residential Team, you will useyour passion for personalized guest service by providing a warm welcome forour owners, residents, and guest sharing the very best attractions, eventsand venues our destination has to offer.

What is in it for you:


·  Employee benefit cardoffering discounted rates in Accor worldwide

·  Learning programsthrough our Academies

·  Opportunity to developyour talent and grow within your property and across the world!

·  Ability to make adifference through our Corporate Social Responsibility activities, like Planet21 and WATCH

What you will be doing:

·  Identify and document all requests,expectations and biographical information for owner, residents and guestprofiles to facilitate creating personalized experiences

·  Review daily arrivalsand identify special requirements with the Doorperson, Engineering andHousekeeping

·  Act as aliaison for our owners & guests. Greet owners, residents and guestsupon arrival, completing the arrival and departure process, all servicestandards are followed

·  Assist with delivering packages and luggage as needed to condo units

·  Inspection & assetsmanagement for condo units

Your experience and skills include:

·  Customer Serviceexperience in a luxury environment required; Must possess outstanding guestservices skills, sophisticated verbal & written communication skills

·  Computer literatein Microsoft Windows/Microsoft Excel applications preferred

·  Stronginterpersonal and problem solving abilities

·  Highly responsible& reliable

 

Yourteam and working environment:

Thehighly anticipated Fairmont Century Plaza offers 400 guestrooms & suites, 63Fairmont Branded Condominiums an array of food and beverage concepts includinga rooftop bar, a café , a modern American brasserie; a 14,000 square footworld-class spa, a state of the art fitness facility, a rooftop swimming pooland nearly 24,000 square feet of private event space. This is your opportunity to make your mark as part of ouropening team and be a part of Fairmont history. If you're looking to work foran iconic property and be a part of something amazing, this is the opportunityfor you!

VisaRequirements: Must provide proof of eligibility to be employed in the UnitedStates of America.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit andpromote diverse talent.

Why work for Accor?
We are far more than a worldwideleader. We welcome you as you are and you can find a job and brand that matchesyour personality. We support you to grow and learn every day, making sure thatwork brings purpose to your life, so that during your journey with us, you cancontinue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together wecan imagine tomorrow's hospitality. Discover the life that awaits you at Accor,visit  https://careers.accor.com/

 

Do what you love, care for the world, dare tochallenge the status quo! #BELIMITLESS

","datePosted":"2020-09-24T18:04:53.404Z

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