Front Office Manager
VIETNAM HR / Training
Job description
Job Description
• Monitors front office personnel to ensure guests receiving prompt, cordial attention and personal recognition
• Supervises the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
• Maintains inter-departmental relationships to ensure seamless customer service
• Inspects frequently for cleanliness and orderliness, the lobby, reception and cashier’s desk and, on a random basis, VIP rooms prior to arrival
Work Experience
• Bachelor’s degree in Hotel Administration or equivalent
• 3 years of guest service/ hotel experience with one year in a management capacity
• Proficient in the use of Microsoft Office and OPERA
• Problem solving, reasoning, motivating, organizational and training abilities
• Fluent in English
Benefits
• Negotiable salary;
• 13th salary;
• Seniority bonus
• Social Insurance contribution on full salary;
• Periodic health checking; Sun Care Insurance;
• Free ticket for entertainment in Bana Hills, Asia park
• Discount for all services of Accor
","datePosted":"2020-11-24T00:00:00.000Z