Bicycle Butler (Seasonal Spring/Summer 2020)

Job description

 

Do you want to…

·  Work for the #1 city hotel in Canada,
·  Be part of an extraordinary team,
·  Elevate your career with a global luxury brand offering extensive development opportunities,
·  Utilize global perks and privileges and enjoy a competitive wage?

Then you might be our next   Bicycle Butler

 

A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bicycle Butler with Fairmont Hotels & Resorts, your knowledge of the hotel and the professionalism you display will create a sense of “welcome” like no other.

 

Hotel Overview:  At the ocean's edge- a modern oasis, the Fairmont Pacific Rim is the most remarkable address in the city with its breathtaking harbour views, luxurious accommodation, rave-worthy cuisine and warm hospitality.  Discover Fairmont Pacific Rim - and discover Vancouver as part of our rockstar team.  

 

Summary of Responsibilities: 
Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:

 

·  Assist guest regarding the hotel bicycles in an informative and helpful way
·  Consistently offer professional, friendly and engaging service
·  Maintain a presence in the Driveway, offering assistance to Guests
·  Assist guests regarding hotel facilities in an informative and helpful way
·  Follow department policies, procedures and service standards, including all safety policies 
·  Other duties as assigned

       

Qualifications:

·  Must have knowledge of bicycle maintenance and daily repair
·  Previous customer related experience an asset
·  Excellent communication skills and a professional presentation
·  Strong interpersonal and problem solving abilities
·  Highly responsible & reliable
·  Ability to work well under pressure in a fast paced environment
·  Ability to work cohesively with fellow colleagues as part of a team
·  Ability to focus attention on guest needs, remaining calm and courteous at all times
·  Class 5 Drivers License an asset

 Physical Aspects of Position include but are not limited to the following: 

 

·  Constant standing and walking throughout shift
·  Frequent lifting and carrying up to 30 lbs
·  Constant kneeling, pushing, pulling, lifting
·  Frequent ascending or descending ladders, stairs and ramps

 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist those without a visa.