Offers “Accor”

Expires soon Accor

Bell Associate (Concierge)

  • Bangalore (Bangalore Urban)

Job description



Key tasks

You facilitate the customer's stay by taking care of all of their requests from their arrival through their departure from the hotel. You provide customers with attentive and personalised service. You have a thorough knowledge of the services on offer in the hotel, inform the customer and invite them to use them. You inform the customer about cultural and tourist activities in the town or region. You answer all customer requests as quickly as possible. You organise the concierge service. You monitor the quality of service offered to the customer. You know the habits of regular customers. You keep a discrete eye on comings and goings in the lobby.

Make every future a success.
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