Banquet Supervisor

Job description

  

 

  


Banquet Supervisor
Engaging service, delicious cuisine and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. Your attention to detail and excellent communication skills as Banquet Supervisor will empower your team to deliver exceptional service to guests of our group functions.
 
Hotel Overview: Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!
 
Summary of Responsibilities: Reporting to the Director of Banquets, responsibilities include but are not limited to:      
·  Supervise, and coordinate the activities of servers, bartenders, and conventions staff
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Execute proper function management and floor coverage

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Ensure room is set up in accordance with the requested requirements

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Plan and coordinate event details with kitchen, stewarding and catering

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Implement sequence of service, conduct pre-shift briefings and relate all pertinent information with staff

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Uphold staff appearance and grooming policies

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Supervise and assist with personalized service to enhance guest experience

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Ensure standards are enforced through diligent follow up of all functions

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Direct staff in maintaining clean, tidy and organized back of house service areas

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Maintain communication with function organizers before, during and after all services

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Coordinate any changes with kitchen and stewarding and communicate guest satisfaction and concerns that may arise

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Communicate with Royal Service and other relevant departments regarding any concerns or deficiencies

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Promote a high level of department morale by:

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Coaching and counseling of line staff

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Ensuring the clear and accurate communication of hotel and department policies, news and events.

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Ensure that all financial reporting is maintained and accurate

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Complete all other duties as assigned by the Banquet Manager and / or Assistant Banquet Managers

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Ensure a clean and safe working environment, and actively participate in health and safety initiatives

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Adhere to all hotel environmental policies and initiatives

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Carry out any other tasks as assigned

  

Qualifications:

·  Fluency in English (written and verbal) a must
·  Post-secondary education in Hospitality Management or a related discipline is an asset
·  Excellent interpersonal skills with strong written and verbal communication
·  Teamwork approach and helpful attitude with co-workers
·  Ability to effectively plan and multi-task in a busy environment
·  Must be able to work a variety of shift
·  Previous banquet experience in a hotel environment is preferred
You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

Visa Requirements: Applicants must be legally eligible to work in Canada. 

 

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com

ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!