Banquet Server (Casual)

Job description

Banquet Server

   
As an experienced server and team player, your energy, people skills and commitment to service are what the Banquets Team needs to pull off spectacular events that our guests won’t forget! If you enjoy working in a dynamic environment with a cohesive team, and take pride in creating memorable experiences for your guests, a role as a Banquets Server could be perfect for you!

This position is casual starting May 2020. The pay rate for this position is $14.65 per hour, increasing to $16.02 after completion of 3 month probation and $18.30 after 6 months, plus gratuities.

Why Work at The Fairmont Empress?  

Located on Victoria’s picturesque Inner Harbour, The Fairmont Empress is a National Historic Site and one of National Geographic’s “Most Iconic Hotels in the World”. Fairmont Hotels & Resorts is known for its extraordinary reputation, culture and employee satisfaction. Named Indeed’s Top Employer and one of 2019’s Best Places to Work in Canada by Glassdoor, Fairmont offers industry leading pay rates, free meals at work, incredible food, beverage and hotel discounts, recognition and reward programs, comprehensive benefits and retirement savings plans. With employer provided training, education and mentoring, a job with Fairmont could you be your launching pad to advance your career in hospitality. Join our team of passionate hospitality professionals and experience for yourself what it’s like to work in Canada’s Castle on the Coast.

Responsibilities
·   Follow proper Sequence of Service and Standards for function type (breakfast, lunch, dinner, cocktail) and style (plated, butler, buffet, French)
·  Interact clearly, courteously, professionally with guests, colleagues and management team to ensure guests receive excellent guest service.
·  React to additional guest requests in a positive, professional and timely manner
·  Set function tables: polish cutlery, check glassware, place tableware, to an accurate and consistent standard, prior to guest arrival
·  Organize station for food service and serve food and beverage
·  Greet and seat guests upon their arrival
·  Understand menu and banquet event details prior to function and answer questions as required regarding the function and food and beverage
·  Follow proper cleaning standards and debussing procedures
·  Ensure equipment is returned to appropriate storage, laundry and kitchen locations
·  Maintain tidy, clean, safe workspace and equipment

Qualifications
·  A minimum of one-year experience (in the last five years) in a similar environment or 1 year experience (in the last five years) as a Server in an upscale or high volume establishment that clearly demonstrates the skills required for plate service
·  "Serving It Right" and "Food Safe" certificates
·  Fluency in the English language, both written and verbal
·  Thorough knowledge of wines, cocktails and menu terminology
·  Excellent organizational skills
·  A high level of responsibility and commitment
·  Ability to thrive in a fast paced environment that demands independent decision-making
·  Polished demeanour, Impeccable grooming and presentation
·  Physical ability to perform the requirements of the job, including:
·  Standing/walking for extended periods of time
·  Lifting and carrying heavy trays

 

NOTE: The position of Banquet Server is physically demanding.  The successful applicant must be in excellent physical condition and must be capable of lifting and carrying heavy trays.

 

Visa Requirements:  Must be legally entitled to work in Canada. 

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork, Accountability and Excellence; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!