Financial Claims Analyst with Arabic

Job description

−

· Provide daily operational support to Partners via e-mail/scheduled meetings – be easy to reach
· Manage and coordinate any Claims scheduling/prioritization requests with the supply chain organizations to meet partner expectations
· Conduct regular operational reviews (current status and issues) with Partner Operational staff
· Manage the daily interaction with the Transaction Processing Center, find solutions to queries and issues raised and provide coaching and training as needed
· Manage the claims processes. Ensure resolution of all channel financial claims.
· Provide continuous visibility of the claims backlog situation to partners and stakeholders, in collaboration with the Country Support.
· Provide partners with solutions when problems/requests arise, efficiently utilizing the partner network
· Use own judgment to escalate issues at the right time and to the correct owner
· Contribute in reaching the defined process measures and business fundamentals (e.g. turn-around-times)

Desired profile

Qualifications :

-

·  Good organization skills, structured approach
·  Ability to prioritize workload based on business and team needs
·  Ability to manage high volume of work with accuracy
·  Meet agreed deadlines for action and feedback
·  Experience in economics, finance or channel partner business would be a plus;
·  Fluent in English and Arabic (written & spoken);
·  Basic PC and Microsoft Office tools knowledge