Campaign Operator Front End

Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world's largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 505,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Accenture Interactive Digital Marketing Services professionals help our clients achieve increased operational efficiency and effectiveness for direct marketing communications. In addition, our professionals design marketing programs that help our clients achieve their acquisition, growth and retention objectives across B2C, B2B and B2B2C business models. These technologies typically include campaign management, lead and/or loyalty management, content management, and data management solutions.

The Marketing Services Campaign Operator will support the Campaign Technology Lead in designing, building, and testing campaigns in the client's marketing automation tool. The Campaign Operator will leverage the Campaign Technical Lead for expertise related to the tool and across campaign operations. The Campaign Operator will be responsible for peer reviews and testing campaigns built by other team members.

Key Responsibilities:

· Supports on-shore and off-shore Campaign Execution Leads and Campaign Technology Leads
· Responsible for understanding business requirements documents (BRD) and testing campaigns
· Provides support in peer reviewing and testing campaigns built by other team members
· Supports the Campaign Technology Lead in Campaign Management Tool application update, as needed
· Provides support in issue analysis, escalation, and resolution, as needed
· Supports improvement projects related to the Campaign Management Tool and processes
· Responsible for adhering to client and Marketing Services processes and best practices

Desired profile

Qualifications :

Required Experience:

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2-3 years of experience in marketing technology and operations focusing on execution of marketing on behalf of the Client

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Minimum 2 years' experience in digital marketing and marketing automation tools.

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Campaign Development experience required.

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Bachelor's Degree required

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Strong technical background with experience in one or more marketing automation tools; e.g. Salesforce Marketing Cloud/Exact Target, Adobe Campaign, IBM/Unica, Siebel-Marketing, Oracle-CRM-Marketing, SAP-CRM-Marketing, Eloqua, and/or Marketo

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Understanding of leading practices in email marketing

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Data Base creation and maintenance

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HTML 4.0 and CSS for Emails

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Responsive Email Development