Billing Dispute Analyst

Job description

At Accenture you will be a member of F&A teams bringing value to world`s top companies, working in international environment, improving your language skills via daily communication with the clients and colleagues from all over the world, without a need to travel from your home. On this position you will be resolving billing queries and disputes, related to invoicing and contracting, in an accurate and timely manner.

WHAT WILL YOU DO:

• handling direct calls from our internal and external business customers
• providing excellent customer experience
• analyzing data from various sources
• interacting with multiple internal teams (sales; ordering; product marketing; etc.) as well as with external clients

Desired profile

Qualifications :

WHAT DO WE EXPECT:


• fluent English language skills
• other European language is an advantage (Italian, Spanish, German, French, Hindi, Hebrew, Russian)
• ability to interact on the phone with internal and external parties
• prior customer facing experience is an advantage
• ability to analyze data and identify possible errors
• MS Office package (Outlook, Excel)

WHAT WE OFFER:

Accenture offers a competitive compensation package. As required by the Slovak law we hereby state, that the legal monthly minimum gross base pay starting from 1 150€ depending on your professional and personal qualifications in the required areas.


• Cafeteria – Budget for benefits up to your choice
• Multisport card which grants an access to hundreds of different gyms, studios and swimming pools
• Subsidized meal vouchers
• Special package of banking products
• Recommend-a-Friend - get a bonus in the employee referral program
• Wedding and new baby bonus
• Paid overtime or overtime vacation
• Loyalty presents
• Supplementary pension
• Sick leave compensation
• Employee share purchase plan
• Teambuilding activities

Salary:
Accenture offers a competitive compensation package. As required by the Slovak law we state, that the legal monthly minimum gross base pay starting from 1 150€ depending on your professional and personal qualifications in the required areas.