Sr. Training Program Coordinator

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 103,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

Main Responsibilities:

Coordinates, plans and organizes internal and external business-related functions related to Abbott training programs. Develops on-site and off-site plans and budgets. Investigates, coordinates, arranges and contracts for hotel accommodations, facilities, audio visual services, transportation, food and beverage, communications, and additional services required to support programs. Directs multiple service contractors and subcontractors.

Responsible for compliance with applicable Corporate and Divisional Policies and procedures.

Program Management & Logistics

• Collaborates with training staff/management and physician faculty to create program agendas, materials, communications, and supplies that ensure that the training objectives are successfully met. This requires that proposals, budget management, project management and logistics are effectively managed for all participants and faculty.
• Organizes and facilitates program planning meetings to ensure that all parties involved are properly informed and contributing, as necessary, to assure program success. This can include both internal stake holders, and external physician contractors.
• Manages all aspects of registration for courses including invitations, travel and hotel accommodations, and rooming lists.
• Attends events as needed to support from a logistical perspective and to ensure that details associated with participants, lodging, equipment needs, guest speakers and agendas, supplies and documentation are attended to and that problems are corrected.
• Evaluates the effectiveness of programs by soliciting participant feedback and formulating recommendations to determine successes and areas of improvement, which will be used to improve subsequent program effectiveness.
• Ensure all appropriate documentation related to the program (facility, faculty, participants) have been obtained and retained in compliance with applicable Corporate and Divisional Policies and procedures.

Vendor Management

• Provides direction to third party vendors by meeting to incorporate ideas, goals, and budget and to ensure vendor and faculty fulfills requirements for the final product/service in compliance with applicable Corporate and Divisional Policies and procedures.

Curriculum, Compliance & Documentation

• Archives all documents and records pertaining to program, vendors, and faculty (e.g., contracts, agreements, correspondence, invoices, documentation) by maintaining secure files to ensure program/project information remains confidential and is available for future reference within training department systems. Coordinates all payments, post-program, and ensures that faculty and vendor payments are completed in a compliant manner and all government transparency and compliance requirements are met.
• Ensures documentation for participant training records are completed correctly, filed securely and confidentially in training department systems, and available for future reference in compliance with applicable Corporate and Divisional Policies and procedures.
• Collaborates with training staff/management to ensure training curricula are current. Enhance curricula when required, including modification and routing of files through Advertising & Promotion process.

(Influence/Leadership) Cultivates a wide range of internal and external networks of resources to facilitate completion of tasks. Will demonstrate advanced project management skills by acting as a project lead on multiple and simultaneous medium to large-sized, well defined projects. Provides guidance to less experienced staff. Influence exerted at peer level and occasionally at first levels of management. Will interact extensively with marketing and sales to ensure programs are appropriately advertised, and appropriate post-course follow up occurs.

Basic Qualifications:

Bachelor's degree or equivalent work experience in related field.

Minimum 5-7 years of Medtech-related experience, and project/program management experience.

Demonstrated ability to partner effectively with cross-functional teams.

Strong PowerPoint, Excel, and computer-based skills.

Good interpersonal skills and the ability to work both independently and within a team environment.

Detail oriented, focused on data integrity, accuracy, and defined compliance processes and procedures.

Strong decision-making and problem-solving skills using “out of the box” thinking.

Experience working with healthcare professional customers.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES: