Collections Specialist

Job description

Schneider Electric™ creates connected technologies that reshape industries, transform cities and enrich lives. Our 160,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://youtu.be/NlLJMv1Y7Hk .

Great people make Schneider Electric a great company.

What do you get to do in this position?

This position is accountable for collections in SAP and Q2C for an accurate and timely manner. They will be joining a fast growing department in the SE USA Collections group.
Essential Functions :
COLLECTIONS
• Ability to comprehend and communicate effectively with the customers (written & verbal)
•Successfully manage accounts receivables portfolio and collect on accounts past due
•Strategize collection activities to maximize cash receipt
• Establish and maintain accounts receivable communication with customers through phone/e-mail
• Communicate with customer to attempt to bring resolution to unpaid accounts
•Document all accounts receivable communications on the internal system for collections including coding of customer
disputes and promise to pay
•Meet defined process targets and activity metrics/SLAs
•Assist the Accounts Receivable Supervisor with monthly and weekly ad hoc reporting activities
•Helping in high-level negotiation with delinquent B2B customers by calling and sending reminders, demand / dunning
Letters, delinquent notices to overdue accounts via emails
•Ensure prompt, same-day payment applications and quick resolution of any discrepancies in payments. (I.e. credits,
charge back, etc.)
•Follow up with collection and allocation of unapplied credits or payments
• Investigate and resolve customer nonpayment, short payment and/or disputes
•Provide feedback to management concerning possible problems or areas of improvement
•Make recommendations to implement improved processes through lean & Six Sigma
•Participate in team planning meetings
•Work and maintain with KPI in a monthly basis

Desired profile

Qualifications :

This job might be for you if

You fit the following Requirements:
·  Education Required: Bachelor's degree (Accounting, Finance, Business Administration, Economics, International
·  Business or similar)
·  Experience Required: 1 year in Collections
·  SAP experience preferred or related ERP systems.
·  Q2C experience desired but not required
·  Excel required
·  Travel: Willingness to travel, valid Passport and visa
·  Language: English required; French desired but not required

We seek out and reward people for being straightforward, open, passionate, effective and challenging the status quo. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We're looking for people with a passion for success — on the job and beyond. See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY .

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.